The University of South Africa 8th International Conference on Financial Services,

GrandWest Casino Cape Town
4-5 October

Future of the Financial Services Industry

Charting a path to the stability of the Financial Industry against the backdrop of weakening global economic output, escalating inflation and rising interest rates at the 8th International Conference on Financial Services.
Hosted by the College of Economic and Management Sciences at the University of South Africa

Important Dates

31 July 2023: Last date for submission of abstracts
08 August 2023: Notification of receipt of abstracts
26 September 2023: Registration closes
01 October 2023: Last date for payment of conference fees
04 – 05 October 2023: Conference

Bahia Singh


Tel: +27 12 429 8538

Annah Sibanyoni


Tel: +27 12 429 6158

Moshibudi Ramaphoko


Tel: +27 12 429 2039


Delegates are responsible for their own travel and accommodation arrangements.

City Lodge Grand West

Please note that there is a 4 pm policy for non-peak periods, if arriving later than this time please secure the booking with payment 48 hours prior to arrival.

Should your booking fall in a peak period full payment is required upon reserving.

All travellers are requested to please travel with a copy of their identification document/passport as the accommodation establishment is mandated to obtain a copy of this.

4-5 October

2023 Topics

Topics include, but are not limited to the following:
1. The future of banking
2. Life and non–life insurance
3. Fintech
4. Finance for environmental and sustainable development
5. Sustainable Ocean Financing

Sub Themes:

  • Innovations in user experience.
  • The use of Artificial Intelligence by financial institutions in the future.
  • Improving cyber security and operational risk management practices.
  • Innovations in business models for financial institutions.
  • The role of financial institutions in achieving the UN social development goals.
Shot of a group of businesspeople attending a conference

The conference will commence with a keynote address in the field of finance. This
will be followed by presentations and discussions by academics and key industry
specialists at the main conference on the 4th of October.

Paper presentations will be on the 4th and 5th of October 2023.

Call For Papers

The College of Economic and Management Sciences of the University of South Africa invites research papers from academics and the business community for its 8th International Conference on Financial Services.

The conference will explore the recent innovations in technology and their impact on the provision of inclusive financial services. This is in recognition of the fact that technological advances have revolutionized the adoption and use of financial services globally.

FinTech, which includes the automation of the financial services sector in the traditional banking sense, has expanded to include the development and use of cryptocurrencies.

This has led to both greater opportunities and threats for financial services’ providers and their clients.

Papers should address any of the following sub-themes in the various fields of
finance, financial services, economics, technology, marketing, and business
management that are either directly or indirectly related to the main theme. However, even research papers remotely related to the main theme will be considered.


  1. The future of banking
  2. Life and non–life insurance
  3. Fintech
  4. Finance for environmental and sustainable development
  5. Sustainable Ocean Financing


Conference attendance and participation are open to all interested parties from academia and the financial services industry, irrespective of whether one is presenting a paper or not.

Guidelines For Submissions

Submissions of abstracts (in MS Word files) should be done on the website where indicated.

The submitted abstracts should adhere to the following guidelines:
1. Abstracts should preferably not exceed 500 words.
2. Abstracts should reflect the research purpose, objectives, methodology, findings and conclusion.
3. Abstracts of papers must be submitted online in electronic format as a separate file attachment in MS Word or RTF format.
4. The language of the conference will be English.
5. The Conference will follow a policy of blind peer review.


Cancellation Of Registration To The Conference

Any cancellation received by the ICFS Administrators will be subject to the following refund policy:

75% of the amount paid if written cancellation is received by 22 September 2023

50% of the amount paid if written cancellation is received by 26 September 2023

No refund if written cancellation is received after 26 September 2023

On-Site Registration

While it will be possible to register on-site, we strongly recommend that participants
and their accompanying persons take advantage of the convenience and the saving
by registering in advance. Please note that registrations after 04 October 2023 will
be considered, subject to availability and immediate payment. No provision for
special meals will be made for on-site registration.